CUSTOMERS REVIEWS & PRESS
WHAT CUSTOMERS THINK
We started with a simple formula in mind: customers want knowledge and direction alongside low prices, website functionality, and good design.
Rating and Reviews
We have 4.5 / 5 rating according to Google Reviews and 10/10 in Reseller Ratings
We Offer Our Customers:
- Free Shipping
- Best Prices
- Nice Deals
- Free Return
- Best Service
- Knowledgeable Staff
Overall Reviews Of Shopping Experiences
Gritr Outdoors Customers Reviews
I ordered the wrong holster (LH) even though I am right-handed (brain fog effect)! I called Grit and spoke with Raven in the customer service. She graciously agreed to provide me with a full refund and sent me the RA form. I also spoke with Chris in the Retail Dept., who patiently and kindly assisted me to find the correct Gritr brand holster for my Sig with optic gun on the Amazon Gritr Store and the recommended belt, which is very important to safely secure the holster. This is my first experience with Gritr, and I can state unequivocally that they deliver the utmost customer service experience. I will consider Gritr for future purchases of any related items for this sport.
BBB Rating
F
Reasons for rating
Failure to respond to 4 complaint(s) filed against business
6 complaint(s) filed against business
Another complaint is headed their way for the deceptive practice of claiming items are in 'their' warehouse, when they don't own or operate the warehouse.
This leads to the issue of them not being able to correct my situation: I chose UPS next day delivery and it's getting shipped USPS ground from Michigan. They can't modify the shipping to the correct method despite USPS not even having the package yet... why? Because they don't control the operations of the warehouse. Customer service informed me saying "I was told once the order has been processed at the warehouse level, we’re not able to intervene or make adjustments to the carrier."
F
Reasons for rating
Failure to respond to 4 complaint(s) filed against business
6 complaint(s) filed against business
Another complaint is headed their way for the deceptive practice of claiming items are in 'their' warehouse, when they don't own or operate the warehouse.
This leads to the issue of them not being able to correct my situation: I chose UPS next day delivery and it's getting shipped USPS ground from Michigan. They can't modify the shipping to the correct method despite USPS not even having the package yet... why? Because they don't control the operations of the warehouse. Customer service informed me saying "I was told once the order has been processed at the warehouse level, we’re not able to intervene or make adjustments to the carrier."
Great place to practice, good price on guns, the staff very helpful
Friendly staff great gun range with a wide variety of products and if they dont have it then they for sure will have it on their online store . They have given me the great opportunity to sell my product here and I'm grateful for that !
WHAT CUSTOMERS THINK
We are committed to helping you achieve victory by providing you with a personalized online shopping experience to equip all of your needs
Rating and Reviews
We have 4.8 / 5 rating according to Google Reviews and 5/5 in Facebook Rating
We deliver an unforgettable experience to our customers from purchase to usage.
Overall Reviews Of Shopping Experiences
Gritr Sports Customers Reviews
Poor customer retention.
Bought another gun from Gritr as I always liked their knowledgeable and helpful staff. After the purchase when reviewing the receipt, I noticed I was overcharged based on their own website listing of the product. I returned the next day to get a few more items like the fix it sticks I needed to torque the scope down and to ask about the price discrepancy. I was told there is nothing they can do and it was my fault for not noticing the price difference in store. Mind you at no point did anyone tell me the price of the scope I just showed them a screenshot of the item and they retrieved it. At the end of the day its only $45 difference and I learned a lesson to not trust a company's own website. I thought maybe I'd get a range pass or a gift card for the difference. No solution was offered other than to be more vigilant next time... I would have chosen a different product if I had been aware of the price discrepancy. The photo I attached was the price on their website from the day I purchased the item. After first getting into the sport with Gritr, taking classes there and spending a couple thousand with them I can say I will be driving to another store from now on.
Bought another gun from Gritr as I always liked their knowledgeable and helpful staff. After the purchase when reviewing the receipt, I noticed I was overcharged based on their own website listing of the product. I returned the next day to get a few more items like the fix it sticks I needed to torque the scope down and to ask about the price discrepancy. I was told there is nothing they can do and it was my fault for not noticing the price difference in store. Mind you at no point did anyone tell me the price of the scope I just showed them a screenshot of the item and they retrieved it. At the end of the day its only $45 difference and I learned a lesson to not trust a company's own website. I thought maybe I'd get a range pass or a gift card for the difference. No solution was offered other than to be more vigilant next time... I would have chosen a different product if I had been aware of the price discrepancy. The photo I attached was the price on their website from the day I purchased the item. After first getting into the sport with Gritr, taking classes there and spending a couple thousand with them I can say I will be driving to another store from now on.
always great help and a great place to shop
Came here to check things out and ended up making a purchase because the prices were so good I was in and out within an hour and if you ever purchased a firearm you know that is pretty quick considering there was other making purchases at the same time the staff was very professional and helpful a good variety of options to chose from this store even has an indoor range that I will be trying on my next visit thanks Gritr for an awesome experience
They have just about everything you will need for shooting. They also have a range for guns or rifles.
WHAT CUSTOMERS THINK
We started with a simple formula in mind: customers want knowledge and direction alongside low prices, website functionality, and good design.
Rating and Reviews
We have 4.5 / 5 rating according to Google Reviews and 10/10 in Reseller Ratings
We offer our customers:
- Free Shipping
- Best Prices
- Nice Deals
- Free Return
- Best Service
- Knowledgeable Staff
Overall Reviews Of Shopping Experiences
Run United Customers Reviews
Today I stopped in to invest in some shoes for marathon running. I was greeted by Brittani who helped me select the correct shoes based off my 3d foot analysis. She was incredibly helpful and I’m grateful for her knowledge and assistance!! Thank you Brittani for making this experience so seamless and effortless. I highly recommend this store for all runners or those who are in their feet all day!
Decided to go here after my family had their feet checked on the fun electronic device and get fitted properly for their shoes. I ended up doing the same thing and worked with Laura. She was great. Found out I’d been using a size too small for my feet and so we tried on several pairs until we found the right fit. She was extremely helpful and patient with me and ensured that the shoes I got, I liked and that they fit perfectly. I’d gladly go back for my next pair.
Great personalized service and a gem in Mansfield. Nice selection and Laura offered many suggestions did a fantastic job. Stay away from the big box stores and shop local- you’ll be glad you did
It was an incredible experience!! All of the workers were so nice and helpful, and I’ve finally found a shoe that makes my feet happy!
