CUSTOMERS REVIEWS & PRESS

I expect a company to stand behind the products that they choose to sell. I purchased a Shadow Systems 9mm pistol based off of recommendations from sales team and what appeared to be decent online reviews. I took it to the range the first week at the gun range at the this very same store. Put it through the “200 round break in period” as they told me it needed. The weapon misfired, double fed, and jammed the entire time. I took it back to sales team and even spoke with general manager about my discontent. The blunt answer I received was they could buy it back from me at less than %50 of what I payed for it less than a week prior, or contact manufacturer about the issue. The would not accept any responsibility for the item they sold and how it operated or even try to save face with a customer that has spent significant money beyond this weapon to keep business. Bottom line is they are interested in making the sale and moving on. Will not be giving this store any of my business going forward or recommending to anyone.