CUSTOMERS REVIEWS & PRESS
WHAT CUSTOMERS THINK
We started with a simple formula in mind: customers want knowledge and direction alongside low prices, website functionality, and good design.
Rating and Reviews
We have 4.5 / 5 rating according to Google Reviews and 10/10 in Reseller Ratings
We Offer Our Customers:
- Free Shipping
- Best Prices
- Nice Deals
- Free Return
- Best Service
- Knowledgeable Staff
Overall Reviews Of Shopping Experiences
Gritr Outdoors Customers Reviews
Spiro
3 weeks ago
Purchased an item on sale, it was slightly too big. Less than 48hrs after purchase they refuse to honor the sale price i purchased at for the exact same item in a different size. Bad business.
Never asked for a price match nor did i ever negotiate the price with you liars. I asked for an even exchange for the exact same product in a different at the same price i paid on the receipt. Your company refuses to do even exchanges at the price paid.
Never asked for a price match nor did i ever negotiate the price with you liars. I asked for an even exchange for the exact same product in a different at the same price i paid on the receipt. Your company refuses to do even exchanges at the price paid.
Spiro
4 weeks ago
Purchased an item on sale, it was slightly too big. Less than 48hrs after purchase they refuse to honor the sale price i purchased at for the exact same item in a different size. Bad business.
Dan Rawlins
4 weeks ago
SUPER frustrated with this company. I ordered a pair of Swany (mens large) ski gloves from their website and they shipped me the incorrect item (Black Diamond gauntlet gloves, size M). I contacted the company and got what I now believe is a bot requesting I send in pictures. I sent them pictures in response to the email 2 days later and got no response. I submitted a new customer service case 6 days later and got the exact same request for pictures, which I sent that same day. I've followed up on each of the submitted cases multiple times with no further response. Today, I get a 3rd bot email asking for pictures. I've sent 5 new emails today in frustration with pictures on each email. All I wanted was the company to ship me the correct gloves and return the wrong item. At this point, I'm notifying citibank to challenge the charge and reporting the company.
WHAT CUSTOMERS THINK
We are committed to helping you achieve victory by providing you with a personalized online shopping experience to equip all of your needs
Rating and Reviews
We have 4.8 / 5 rating according to Google Reviews and 5/5 in Facebook Rating
We deliver an unforgettable experience to our customers from purchase to usage.
Overall Reviews Of Shopping Experiences
Gritr Sports Customers Reviews
Courtney Mahon
3 days ago
Great selection and amazing staff! Absolutely the place for all your guns wants/needs!!
Spiro
3 weeks ago
Purchased an item on sale, less than 48hrs later they refuse to honor the sale price on the same item in a different size. Bad Business. Go somewhere else, they dont even have a real customer service team they forward all your customer service needs to a Russian company called Weby Corp so you cant even speak with someone that knows anything about products
In response to the "response from the owner"...
I didnt ask for a price match I asked for an exchange for the exact same item at the same price i paid for it a mere day and a half prior. Again, you guys do bad business and have poor customer service skills.
In response to the "response from the owner"...
I didnt ask for a price match I asked for an exchange for the exact same item at the same price i paid for it a mere day and a half prior. Again, you guys do bad business and have poor customer service skills.
WHAT CUSTOMERS THINK
We started with a simple formula in mind: customers want knowledge and direction alongside low prices, website functionality, and good design.
Rating and Reviews
We have 4.5 / 5 rating according to Google Reviews and 10/10 in Reseller Ratings
We offer our customers:
- Free Shipping
- Best Prices
- Nice Deals
- Free Return
- Best Service
- Knowledgeable Staff
Overall Reviews Of Shopping Experiences
Run United Customers Reviews
Mr. Griffin
3 days ago
I went by the Mansfield location today and Desirea helped me. She was so kind and patient. I took up an hour of her time as she tried to help me find the right shoe…which she did. I had been looking unsuccessfully for months. So it was and overall awesome trip! Kevin there was amazing as well! Very cool local spot…highly recommend even if your not a runner! Thank again!
Marsha Muegge
2 weeks ago
My experience at Run United was amazing. Lauren was patient, kind and very knowledgeable of how shoes should fit and feel. She brought out 4 different name brands of shoes so I could compare fit and feel of each pair before making my final decision. I’m very pleased with my choice and will purchase the next athlete pair of shoes from this location and ask for Lauren when I go. Thank you for the BEST experience shoe shopping I have ever had. Extremely satisfied!!!
Emery Dolan
3 weeks ago
Laura was so helpful today, scanned my feet, had me run on the treadmill and made sure my shoes were a perfect fit. 🥳
Colton Johnson
3 weeks ago
Laura was awesome. She helped guide me to get the best shoe for my high arches. Would definitely come back.