DIRECT TO CONSUMER ASSISTANCE
WHAT IS A DIRECT TO CONSUMER (DTC) BUSINESS MODEL?
WHAT ARE THE BENEFITS TO THE DTC MODEL?
By taking control of all stages of the sale, from manufacture to delivery, your business has more opportunities to increase profitability and personally oversee each step of the transaction.
With third-parties excluded, your brand won’t have to price products higher just to ensure profits for third-party sellers. You can set prices low and keep more of the profits for your company.
Selling through the retailer limits the amount of feedback you get from the buyers. It’s impossible to overstate the importance of hearing the customers’ input. Having that is the first step to improving your products or the delivery system; developing new products that will meet customers’ needs; and finding or following trends that are relevant for the buyers. Selling DTC brings that data directly to you.
In order to keep retention levels high and bring in more loyal customers, your business needs to have good relationships with the buyers. Taking into account the insights from your buyers’ feedback, you can create a unique shopping experience that will appeal specifically to your customers. This flexibility allows DTC brands to implement a more targeted marketing strategy and thus win more loyal customers.
WHAT ABOUT THE DIRECT TO CONSUMER CHALLENGES?
Packing the products, ensuring tracking, delivering the finished product to the consumer – all the logistics are now your responsibility. You also need to provide customer service support and handle returned items. All of this is doable, of course, but if you have limited or no experience in managing a growing supply chain, it can feel like you are biting off more than you can chew.
Now that you have your customers’ sensitive data, you need to guard it with your brand’s reputation. The days of highway robbery are long gone, now is the age of cybercrimes. Data privacy and security is one of the top priorities in online business. It only takes one leak to ruin your brand’s image, and it might take years to make your customers believe their personal data is safe with you again.
If you’ve already started selling on Amazon, eBay, or Walmart, then you know how many guidelines and rules you have to follow. There are dozens of different parameters for every product, and they all need to be constantly checked. If you want your business to flourish, you need to keep your Seller Account healthy. The Devil is in the details, and it takes time to learn them all.
Off goes Devil with his details, I have no time for this!
Knowing how hard it is to run a Seller Account, we understand the reluctance to do it. Luckily for you, we can give you a hand. You are one email away from getting an experienced and reliable partner that will help you run your DTC.
WHAT DO WE OFFER?
Help. We offer help. Selling on Amazon comes with its own set of challenges, and it is always easier to overcome those together. We have a team of seasoned and insightful experts. You have ambitions and the drive to sell. Sounds like a perfect partnership to us. What can we do to help you?
Create Amazon strategies
Run Seller Central Account
Maintain Marketplace Compliance
Protect Brand Equity
Optimize Product Listings
Manage Search Engine Optimization (SEO)
Launch New Products
Increase Operations’ Efficiency