CUSTOMERS REVIEWS & PRESS
WHAT CUSTOMERS THINK
We started with a simple formula in mind: customers want knowledge and direction alongside low prices, website functionality, and good design.
Rating and Reviews
We have 4.5 / 5 rating according to Google Reviews and 10/10 in Reseller Ratings
We Offer Our Customers:
- Free Shipping
- Best Prices
- Nice Deals
- Free Return
- Best Service
- Knowledgeable Staff
Overall Reviews Of Shopping Experiences
Gritr Outdoors Customers Reviews
I ordered the wrong holster (LH) even though I am right-handed (brain fog effect)! I called Grit and spoke with Raven in the customer service. She graciously agreed to provide me with a full refund and sent me the RA form. I also spoke with Chris in the Retail Dept., who patiently and kindly assisted me to find the correct Gritr brand holster for my Sig with optic gun on the Amazon Gritr Store and the recommended belt, which is very important to safely secure the holster. This is my first experience with Gritr, and I can state unequivocally that they deliver the utmost customer service experience. I will consider Gritr for future purchases of any related items for this sport.
BBB Rating
F
Reasons for rating
Failure to respond to 4 complaint(s) filed against business
6 complaint(s) filed against business
Another complaint is headed their way for the deceptive practice of claiming items are in 'their' warehouse, when they don't own or operate the warehouse.
This leads to the issue of them not being able to correct my situation: I chose UPS next day delivery and it's getting shipped USPS ground from Michigan. They can't modify the shipping to the correct method despite USPS not even having the package yet... why? Because they don't control the operations of the warehouse. Customer service informed me saying "I was told once the order has been processed at the warehouse level, we’re not able to intervene or make adjustments to the carrier."
F
Reasons for rating
Failure to respond to 4 complaint(s) filed against business
6 complaint(s) filed against business
Another complaint is headed their way for the deceptive practice of claiming items are in 'their' warehouse, when they don't own or operate the warehouse.
This leads to the issue of them not being able to correct my situation: I chose UPS next day delivery and it's getting shipped USPS ground from Michigan. They can't modify the shipping to the correct method despite USPS not even having the package yet... why? Because they don't control the operations of the warehouse. Customer service informed me saying "I was told once the order has been processed at the warehouse level, we’re not able to intervene or make adjustments to the carrier."
Great place to practice, good price on guns, the staff very helpful
Friendly staff great gun range with a wide variety of products and if they dont have it then they for sure will have it on their online store . They have given me the great opportunity to sell my product here and I'm grateful for that !
WHAT CUSTOMERS THINK
We are committed to helping you achieve victory by providing you with a personalized online shopping experience to equip all of your needs
Rating and Reviews
We have 4.8 / 5 rating according to Google Reviews and 5/5 in Facebook Rating
We deliver an unforgettable experience to our customers from purchase to usage.
Overall Reviews Of Shopping Experiences
Gritr Sports Customers Reviews
always great help and a great place to shop
Came here to check things out and ended up making a purchase because the prices were so good I was in and out within an hour and if you ever purchased a firearm you know that is pretty quick considering there was other making purchases at the same time the staff was very professional and helpful a good variety of options to chose from this store even has an indoor range that I will be trying on my next visit thanks Gritr for an awesome experience
They have just about everything you will need for shooting. They also have a range for guns or rifles.
It was a good experience the staff is friendly and knowledgeable. Their was an accident with the Beretta I bought. Where a honest mistake was made but it wasn't that big of a deal. They're very focused of customer service and sadafaction. To make of for the minor inconvenience because of the mistake I was given a free range card. They didn't have to and I wasn't unset but I do like how I was treated. Looking foward to shopping here again and using their range.
WHAT CUSTOMERS THINK
We started with a simple formula in mind: customers want knowledge and direction alongside low prices, website functionality, and good design.
Rating and Reviews
We have 4.5 / 5 rating according to Google Reviews and 10/10 in Reseller Ratings
We offer our customers:
- Free Shipping
- Best Prices
- Nice Deals
- Free Return
- Best Service
- Knowledgeable Staff
Overall Reviews Of Shopping Experiences
Run United Customers Reviews
It was an incredible experience!! All of the workers were so nice and helpful, and I’ve finally found a shoe that makes my feet happy!
Had the opportunity to work with Laura for off season shoes. She provided solid knowledge and hospitality in making my decision. Thank you!
Lauren was a big help assisting my son and I in getting the proper shoes.
Kevin and staff were very helpful and professional. I was pleasantly surprised with their support and services given.
